Customer Advisor, Dipl. Pflegefachperson HF (m/f/d), 80%, for the Biel-Seeland region during office hours Mon-Fri

To strengthen our team in Attiswil, we are looking for a committed and warm personality who is ready to walk new paths and grow with us. Become part of the Dovida family, starting February 2027 or by arrangement, as a Customer Advisor, Dipl. Pflegefachperson HF (m/f/d), 80%, for the Biel-Seeland region during office hours Mon-Fri. As a Customer Advisor, you are the face of our company: you visit people at home or in the hospital, recognize their support needs, and inspire them with our services. With your positive charisma, your customer orientation, and your talent in sales, you create trusting relationships. You enjoy working independently, bring joy in dealing with elderly people, and appear committed and reliable. Proficient use of MS Office, a driver's license, and the desire to be on the road round off your profile. Your tasks: * You visit our customers at home and record their individual care and nursing needs with a professional eye and much empathy. * You take responsibility for the entire care process -- from the admission situation to the discharge -- and ensure high-quality, need-based care. * You know the process of needs assessment for health insurance companies and process all necessary documents efficiently and correctly. * You work closely with doctors, hospitals, Spitex organizations, health insurance companies, as well as other external partners and ensure a smooth flow of information. * You lead and support our care personnel in the nursing context and are their professional contact person. * You monitor the recorded hours and ensure correct and transparent documentation. Your profile: * Training as a Dipl. Pflegefachperson HF. * A committed, team-oriented personality who takes responsibility and acts reliably. * High social competence as well as strong organizational and resilience skills. * Warm joy in dealing with elderly people and their relatives -- an appreciative attitude is a matter of course for you. * People, their self-determination, and their well-being are at the center for you, and you want to actively bring this attitude into care and support. * Proficient use of common IT applications and openness to digital work processes. * Advantageous: Experience with the assessment instrument interRAI CH Switzerland. * A valid driver's license rounds off your profile. * Very good German skills and French skills are an advantage. What we offer: * Meaningful task with the opportunity to help shape things. * Regulated working hours (Mon-Fri). * Home office (after training and by arrangement). * Company vehicle, free parking space. * Highly motivated team that works hand in hand and is active every day with joy and enthusiasm for the quality of life of our customers and the satisfaction of our caregivers. * Brands for Employees. We look forward to your complete application documents including salary expectations and your availability. Please click on this link: [Kundenberater/in, Dipl. Pflegefachperson HF (m/w/d), 80%, für die Region Biel-Seeland](< ygkja7_upMQ.._gs*MQ..&gclid=EAIaIQobChMItLKm7Ij0kgMV1pODBx2vCArxEAAYASAAEgJUPvD_BwE>). Do you have any questions? Contact us at j4id10479761jm j4it1146jm j4iy26jm