Clerk Patient Management Emergency Center

Bern, 80 %

The adult and child/adolescent emergency centers of the Inselspital are open 24 hours a day, 365 days a year. Patient management supports the treatment team around the clock in the administrative area. You will strengthen our team in the adult and child/adolescent emergency centers in 24h shift operation.

What awaits you ##

• You reliably record and maintain patient data in the Epic and SAP IS-H systems
• You ensure cost security for emergency admissions, thereby supporting a smooth administrative process
• During night operations, you take over the management of the Inselspital telephone switchboard and are an important point of contact for internal and external inquiries

What you bring with you ##

• You have experience in administrative activities, ideally in a hospital or healthcare environment, and bring basic knowledge in the social insurance sector
• You maintain calm even in hectic situations, work in a structured manner, and keep an overview
• You have good MS Office skills and are confident in using digital applications
• You communicate professionally and friendly with patients and relatives in German, English, and French
• You are flexible and ready to take on early, late, and night shifts as well as assignments on weekends and public holidays in 24/7 shift operation

Our offer ##

• Meaningful work in a demanding interdisciplinary environment with a dynamic 7 x 24-hour operation
• A structured introduction and guidance into your new task
• A varied activity with responsibility at the interface between patients, relatives, and various professional groups
• A collegial team and an environment in which reliability and cooperation count

Job information ##

Location Insel Gruppe

Organization

Direktion Management Services

Workload

80 %

Entry

per 01.02.2027 or by arrangement

Reference number

19686

Contract type

permanent

Workplace

Inselspital, Freiburgstrasse
CH-3010 Bern, Schweiz