Medical Secretary / Pre-analytical Receptionist

--- base: meta-keywords: meta-viewport: width=device-width, title: Medical Secretary / Pre-analytical Receptionist --- Medical Secretary / Pre-analytical Receptionist =========================================================== We are Sonic Suisse Sonic Suisse is a vast network of regional laboratories with more than 2'500 employees distributed across sites in German-speaking, French-speaking, and Italian-speaking Switzerland. We belong to the global-scale group Sonic Healthcare, a leading provider of services in the medical diagnostic sector. We are committed to the well-being of our clients and the health of their patients by making a decisive contribution to medical care throughout Switzerland day after day. High quality requirements and the continuous training of our employees guarantee the safety and relevance of our analyses and test results. Whether in the fields of laboratory medicine, administration, or support functions: we offer you a meaningful working environment, with many opportunities for evolution, fostering personal initiative through a corporate culture based on trust and collaboration. Genesupport is a genetics competence center and a medical analysis laboratory specializing in human genetics. The laboratory offers comprehensive services in prenatal, pediatric, and adult genetics, and brings together numerous competencies in molecular genetics, conventional cytogenetics, molecular cytogenetics, as well as cytogenomics. Genesupport is a member of the local laboratory network Sonic Suisse. Job Objective Join our committed team within the Genesupport laboratory and participate, in this key role, in building the future of our leading and innovative company. We are looking for an experienced, motivated, and organized medical secretary / receptionist to join the secretariat and pre-analytical reception team of Genesupport Lausanne. The ideal candidate has at least one year of experience in a medical analysis laboratory and a good understanding of the sample workflow. Training as a secretary, medical secretary, medical assistant, or training deemed equivalent is desired. Under the responsibility of the head of the secretariat and pre-analytical reception, you will participate in the daily activities of the secretariat and ensure the reception of samples as well as their administrative handling. The service opening hours are from 6 a.m. to 6 p.m. Monday to Friday and from 6 a.m. to approximately 12 p.m. on Saturday. Each team member participates in a standby rotation to ensure coverage of these hours. Immediate start or to be agreed. Your impact in this role * Receive, open, and sort shipments containing specimens, in accordance with current procedures. * Check the information necessary for the handling of samples and report any anomaly or non-conformity in accordance with established procedures. * Prepare samples for registration and their availability to the relevant sectors of the laboratory. * Register analysis requests in the laboratory information system (LIS) and update data relating to patients and prescribers. * Ensure the administrative management and follow-up of medical files. * Write, translate, and transmit diagnostic analysis reports. * Ensure exchanges with patients, doctors, prescribers, and employees of the various sectors of the laboratory. * Participate in the daily activities of the genetics secretariat and collaborate with team members to ensure the continuity and quality of service. * Ensure the management, cleaning, and routine maintenance of the equipment used in the secretariat and pre-analytical reception. * Contribute to the continuous improvement of the organization and processes of the secretariat and pre-analytical reception. * Respect confidentiality obligations as well as safety and hygiene rules. * Respect and apply the procedures established within the framework of accreditation according to the ISO 15189 standard. * Work in close collaboration with the head of the secretariat and pre-analytical reception. * Collaborate with the different sectors of the laboratory to ensure smooth and compliant handling of analysis requests and samples. * Actively participate in the proper functioning of the team and contribute to an efficient organization of work. Your background and expertise * Training as a secretary, medical secretary, medical assistant, or training deemed equivalent. * At least one year of experience within a medical analysis laboratory or a medical practice. * Good knowledge of the registration and management procedures for biomedical analysis requests. * Good understanding of the sample workflow and the requirements related to the pre-analytical phase in a medical analysis laboratory. * Knowledge of safety, hygiene, and confidentiality rules applicable in a laboratory. * Experience in a laboratory accredited according to the ISO 15189 standard is a significant asset. * Proficiency in French; knowledge of German and/or Italian is an asset. * Good mastery of IT tools and administrative tasks. * Ability to work effectively in a team while demonstrating autonomy in assigned tasks. * Excellent organizational and communication skills. * Rigorous, dynamic, and versatile personality, with a good ability to adapt to different activities. A place where you can grow and have an impact * A stimulating, interesting, and varied activity in our laboratory av