Medical Secretary

Swiss Ortho Clinic

Located in Pully, at the gates of Lausanne, Swiss Ortho Clinic is an interdisciplinary medical center specializing in orthopedics, physiotherapy, and functional rehabilitation.

Our mission is to offer personalized and high-quality care, thanks to a team of passionate and committed professionals.

Service, Excellence, and Team Spirit are the values that drive us daily.

Joining Swiss Ortho Clinic means joining a dynamic and human-sized structure, where collaboration, benevolence, and innovation are at the heart of our work environment.

As part of the development of our activity, we are looking for a Medical Secretary to strengthen our team and contribute to the quality of reception and administrative follow-up of our patients.

Responsibilities

• Welcome patients with professionalism, empathy, and benevolence.
• Ensure the management of telephone calls and inquiries.
• Organize and coordinate patient and doctor appointments.
• Manage administrative and medical files in compliance with confidentiality.
• Prepare consultations, ensure the follow-up of documents, and coordinate exchanges with the various stakeholders.
• Perform data entry and updates in IT tools.
• Ensure billing and administrative follow-up of services.
• Collaborate closely with doctors, physiotherapists, and other health professionals.
• Participate in the smooth daily operation and the continuous improvement of patient reception.

Qualifications

• Medical secretary diploma or equivalent training.
• Professional experience in a medical practice, a clinic, or a healthcare environment in Switzerland.
• Very good command of French, both spoken and written.
• Proficiency in English is an asset.
• Good knowledge of office tools and ease with medical management software.
• Knowledge of administrative and billing processes of the Swiss healthcare system.
• Excellent organizational skills, rigor, and ability to manage priorities.
• Excellent interpersonal skills, discretion, and absolute respect for professional secrecy.
• Team spirit, autonomy, and a service-oriented attitude.

Benefits

• A modern, dynamic, and human-sized work environment.
• Collaboration within a passionate and committed interdisciplinary team.
• A professional framework based on benevolence, collaboration, and respect.
• Varied tasks and a role in direct contact with patients.
• The possibility to actively contribute to the development of an innovative medical structure.

Application information

Do you wish to join Swiss Ortho Clinic and contribute to offering high-quality care to our patients? We invite you to submit your application.

Applications will be treated with the utmost confidentiality. Only candidates matching the sought criteria will be contacted.

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