Patient Coordinator & Practice Secretariat (m/f/d)

Organizational talent with heart and joy in dealing with people wanted!

The Spinebrain Institut Bern is a neurosurgical practice with focuses in spinal surgery, functional neurosurgery, and pain therapy and is expanding from 2027 into an institute with specialist doctors and therapists of other disciplines in order to be able to offer a holistic approach to the therapy of chronic pain diseases.

To strengthen our practice team, we are looking for a committed, warm, and organizationally skilled personality who enjoys caring for people, coordinating appointments, and keeping an overview even in a lively everyday working environment.

Whether you already bring experience in a medical practice or have previously worked in the hotel industry, gastronomy, reception, or in another service profession: If you like to organize, communicate, and learn new things, we look forward to getting to know you.

Your tasks

Friendly and professional care of our patients by telephone, via e-mail, and on-site
Independent organization and coordination of consultation appointments
Planning and coordination of surgical appointments in cooperation with our partner hospitals
Organization of examination appointments and image-guided infiltrations in cooperation with radiology institutes
General administrative and organizational tasks to ensure smooth practice operations

What you bring with you:

You are a warm, friendly, and service-oriented person, enjoy communicating and enjoy daily contact with different [people], keep an overview even in hectic situations, set priorities, and remain friendly and [calm], work reliably, structured, and independently, are willing to learn, flexible, and enjoy immersing yourself in new tasks, [and] master German and French securely in spoken and written form.

Training as a medical practice assistant or medical secretary is welcome, but not a requirement. Likewise, we expressly welcome applications from persons with experience in the hotel industry, gastronomy, guest relations, administration, or other service-oriented professions.

What awaits you with us

A varied and responsible activity in a specialized medical practice
A personal working environment with direct contact with the treating doctors
A collegial team with short decision-making paths
Careful induction into the medical and organizational processes
The possibility to work independently, take on responsibility, and actively help shape the practice organization
A long-term oriented employment relationship in a demanding and exciting medical environment

Have we aroused your interest?

Then we look forward to getting to know you!

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[French text omitted as per translation instructions to translate the German input]